Privacy notice - Sea to Sea Consulting

Who we are

Sea to Sea Consulting Limited (company number 17499797, registered in England and Wales) decides how and why your personal information is used, so it is the “controller” under UK data protection law. Registered office: 58 Normanby Road, Worsley, Manchester, M28 7TS. We are registered with the Information Commissioner’s Office, registration number ZC298699. We have not appointed a data protection officer. For anything in this notice, email enquiries@seatoseaconsulting.co.uk.

What this notice covers

This notice covers this website, emails sent to and from us, and our work with clients and business contacts. This website has no forms, no accounts and no tracking. It only collects what is set out below.

The information we use, why, and our lawful basis

Information we use, for what, and how long we keep it
Who	Information	Why we use it	Lawful basis	How long we keep it
People who email us, including to ask for an article or training outline	Your name, email address, organisation if you give it, your message and our replies	To read and answer your email, send what you asked for, and keep a record of our dealings	Legitimate interests: answering people who contact a business. If you ask about our services, also steps you ask us to take before a contract	12 months after our last contact, then deleted, unless you become a client
Clients and their staff	Names, work contact details, job roles, contracts, proposals, invoices and payment records	To carry out and manage work, invoice, and meet tax, accounting and legal duties	Contract; legal obligation; legitimate interests	Generally 6 years after the work ends
Business contacts we get in touch with about our services	Your name, work email or other work contact details, employer and job role	To introduce our services and arrange conversations	Legitimate interests: promoting a business to people in a role where our services may be relevant	While the contact stays relevant. We review every 12 months and delete what is no longer needed
People who visit this website	Technical data your browser sends: IP address, browser and device type, the pages asked for, and the date and time	To deliver the site, keep it secure and fix faults	Legitimate interests: running and protecting the website	Held by our hosting provider for the period set in its own terms. We do not look at or keep visitor logs ourselves

Where we get business contacts’ details

For business contacts we have not heard from first, we use details from public professional profiles (such as LinkedIn), events, introductions from people we both know, and Jonathan McCaffrey’s earlier working relationships. We tell you where we got your details when we first get in touch.

Marketing emails

We do not send marketing newsletters. If you ask to hear about new articles, we use your email address for that and nothing else. You can ask us to stop at any time. We do not send marketing emails to individuals or sole traders unless they have asked for or agreed to them. If you tell us not to contact you, we keep your name on a short list so that we do not contact you again.

Cookies and tracking

We do not use analytics, advertising or tracking tools. See our cookies page.

Who we share information with

Our website hosting provider, Cloudflare, which delivers this website and handles visitors’ technical data on our behalf.
Our email and IT service providers, which store and handle our email and files on our behalf.
Professional advisers such as accountants, insurers and lawyers, where they need it to advise us.
Regulators, courts and other authorities, where the law requires it.

We do not sell personal information. Providers act on our instructions and are bound by contract to protect it.

Transfers outside the UK

Cloudflare is based in the United States, and some other providers may process information outside the UK. Where this happens we rely on approved safeguards, such as the UK Extension to the EU-US Data Privacy Framework or the ICO’s International Data Transfer Addendum. You can ask us for more detail.

Your rights

Under UK data protection law you can ask us to:

tell you what personal information we hold about you and give you a copy;
correct information that is wrong or incomplete;
delete your information, in some cases;
limit how we use your information, in some cases;
stop using your information where we rely on legitimate interests, including to stop contacting you about our services;
give you the information you gave us in a form you can reuse, where the law gives you that right; and
stop using your information where you gave your agreement, if you change your mind.

To use any of these rights, email enquiries@seatoseaconsulting.co.uk. We aim to reply within one month. We may need to check who you are first.

Providing information, and automated decisions

You do not have to give us your information, but we cannot reply to an email without your email address. We do not make decisions about people by automated means.

Children

This website and our services are for businesses and professionals. They are not aimed at anyone under 18.

Complaints about how we use your information

Please tell us first, by emailing enquiries@seatoseaconsulting.co.uk. We will acknowledge your complaint within 30 days, look into it without undue delay and tell you the outcome. If you are not happy with our answer, or you prefer to go straight there, you can complain to the Information Commissioner’s Office at ico.org.uk/make-a-complaint.

Changes to this notice

We will update this page if what we do changes. The date at the top shows when it was last updated.